The Mennobrarian | |
When appliances attackOur dryer screams. I mean, it howls. Sometimes you even think that you can understand what it is saying as the constant screams start to take on a continuous repetition of sounds that resemble words and phrases. We haven't been able to figure out why it is so noisy, and my husband has poked around inside its innards several times now. Like all of our appliances, it is brand new, yet I am still fearful of calling the warranty department because of all the stories I have heard about this particular brand's poor customer service efforts. The internet abounds with anecdotes of sobbing women waiting for repairmen who never arrive, and days spent waiting around for a non-existent service technician. But mainly, I'm afraid to call because of what happened with the stove.You see, last month a burner on the stove died, and so we called the customer service number. It was on that call that I was greeted with a degree of incompetence so vast and great, the bright red scars on my flesh are still tender from it. Ten minutes into the conversation, after stating three times that the range burner would not light, the "customer service agent" asked me if we had cleaned out the dryer's vent. "NO! THE STOVE! THE STOVE! IT HAS NOTHING TO DO WITH THE DRYER!" I cried. "Oh, it's the stove, I see. Now, I am going to help you," he said. It only got worse from there. Our one problem-free appliance so far has been the dishwasher that came with the house. It is also new, and very tiny, yet very good. Everything has been great with the dishwasher with the exception of one fluke incident. The night before the funeral last week, I loaded the dishwasher and turned it on before going to bed. At three in the morning, my husband stirred and we were awaken by the sound of the dishwasher...which was still running. For some reason it had gotten stuck in the drying cycle, and well, the dishes were very dry. The cloud of steam that bellowed from the dishwasher when we opened the door could be seen for miles around. Now, I am faced with the unenviable task of calling the manufacturer to discuss both the stove and the dryer. It may end in tears, or maniacal laughter. It's still too cold here to end with the clothesline. Leave a Comment { Last Page } { Page 52 of 96 } { Next Page } |
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